Name the label
Use a simple item name such as blue bottle, blazer or library bag.
Lost property without public phone numbers
The private label that helps school gear come home.
A finder scans the QR label and sends a useful return message through TapBack. Your family's email and phone number stay off the item and off the public finder page.
- No public contact detailsMessages pass through TapBack.
- Parent-controlledFamilies name and manage their labels.
Real product flow · owner alert
Blue bottle found near the library.The family receives the finder message. Their contact details were never shown.
- Private by design
- No parent phone number or email printed on school gear.
- Clear finder path
- A short scan form turns “I found this” into a useful message.
- Fits school routines
- Pickup can still happen through the office or lost-property area.
How it works
One short return loop.
A finder scans
They see a TapBack message form—not your personal email or phone number.
You get the alert
The message says where the item is so you can arrange pickup through the usual school channel.
Concrete product proof
See the label, finder page and alert.
This is a clearly labelled demonstration built from TapBack's current label and application interface—not a testimonial or customer claim.
01 · LabelTapBack label artwork on school itemsReal label codes shown in the repository artwork.
TapBack item
Blue drink bottle
The owner's contact details stay private.
Where is it?Library returns trolley
MessageFound after recess and left at the library desk.
02 · Private owner alert
TapBackYour blue drink bottle was found
Found at: Library returns trolley
“Found after recess and left at the library desk.”
Your email was used to send this alert. It was not shown to the finder.
Planned family launch
More tags for the families who need them.
These are proposed testing prices for a capped launch. Initial places will be limited to match fulfilment capacity, and pricing is not yet open for purchase.
10-tag family
A$29/ month
One 10-tag starter kit supplied when the service begins.
- 10 physical tags supplied once
- TapBack service recurs monthly
- Family-controlled private alerts
20-tag family
A$34/ month
One 20-tag kit supplied when the service begins.
- 20 physical tags supplied once
- TapBack service recurs monthly
- More coverage for siblings and school gear
40-tag family
A$39/ month
One 40-tag kit supplied when the service begins.
- 40 physical tags supplied once
- TapBack service recurs monthly
- Broad coverage for larger families
Tags once. Service monthly.
The physical kit is a one-time supply attached to the selected plan; it is not replenished every month.
Domestic Express Post is planned to be included.
Join pricing updates
Inclusion is subject to final pack-fit testing for each kit size. Confirmed shipping terms will be shown before sales open.
Privacy promise
Useful labels, without oversharing.
Finder pages show what helps an item get home, not the family's private contact details. TapBack uses parent consent and minimal data. Read the Privacy Policy.
Schools and community partners
Two practical ways to test TapBack.
These are enquiry-only testing offers, not self-serve products. TapBack confirms scope and terms before accepting a pilot.
Protect school-owned assets
Start with instruments, sports equipment, library kits or other assets that remain owned and managed by the school.
Testing prices only. Hardware and custom work are quoted separately.
- Paid 90-day pilot
- A$450up to 50 school-owned assets
- Annual service
- From A$1,200per year, up to 100 active assets
- Larger collection
- From A$3,000per year, up to 500 active assets
Pre-Loved Uniform Shop partners
A shop can keep a small bucket of unassigned TapBack sew-in labels ready for families buying pre-loved uniform items.
- Stock stays unassigned.No tag is linked to a family while it is held by the shop.
- Optional A$5 sew-in.The shop retains the full sewing fee.
- Private family activation.The shop handles no TapBack family or student data.
FAQ
Clear answers before you join the list.
Can I buy the founding pass or enrol in the pilot now?
No. The A$79 lifetime price is only for the initial pilot, and pilot enrolment and payment remain on hold pending further direction from school leadership. If the pilot proceeds, TapBack will confirm the authorised enrolment process; the price will retire when the pilot ends.
Can I choose a monthly family plan now?
No. A$29, A$34 and A$39 per month are planned capped-launch testing prices, not open offers. Joining the list does not reserve a plan or lock in a price.
What does the next-intake form collect?
Only your email and consent to receive intake updates. It is not pilot registration or approval, does not reserve a place or pack, takes no payment or delivery details, and makes no delivery promise.
Will finders see my details?
No. Finder messages pass through TapBack; family email and phone details are not shown on the public page.
How would launch packs be delivered?
Domestic Express Post is planned to be included, subject to final pack-fit testing for each kit size. Final shipping terms will be shown before any plan opens.
What if a pilot tag needs replacing?
During the pilot, physical reprints, replacements and digital reissues are free. Contact info@tapback.school; requests are handled manually.
Do monthly plans replace Founding Family?
No. Existing Founding Family purchasers keep their accepted A$79 one-off terms. Their accounts do not renew or convert to a monthly plan.
Are school and shop programmes open?
They are enquiry-only testing options. There is no institutional or partner checkout; TapBack confirms scope, responsibilities and terms first.
What is the refund policy?
There are no change-of-mind refunds. Initial pilot purchasers receive a full refund if TapBack ceases operating within 12 months of their purchase, and Australian Consumer Law rights continue to apply.
Email updates only
Hear when TapBack has a confirmed next step.
The school-family pilot remains on hold pending further direction from school leadership. Leave your email for a single-purpose update only; this is not pilot registration or approval, does not reserve a place or tag pack, takes no payment, and makes no delivery promise.
- No card or delivery address required
- No pilot enrolment, pack reservation or payment
- Feedback stays outside the signup path